1. Where we ship

Orders are fulfilled from the Netherlands. We ship across the EU/EEA and to selected international destinations offered at checkout (including the UK, US, Canada, Australia, New Zealand, Switzerland, and South Africa). If your country is not listed at checkout, contact us before ordering.

2. Shipping costs & delivery times

Shipping is calculated at checkout in EUR. Standard options are approximately €15 for EU/EEA delivery and €25 for international delivery. Please select the option that matches your delivery address.

Indicative delivery after dispatch: 5–10 business days within the EU/EEA, and 10–20 business days internationally. Original artworks and framed works may need extra careful packing time. You will receive order confirmation from Stripe; we will follow up if anything affects fulfilment.

3. Currency

All payments are processed in euros (EUR) via Stripe. Currency labels on the site are for convenience only and may use approximate conversion rates; the amount charged is the EUR total shown at Stripe Checkout (plus the shipping option you select).

4. Returns & cancellations

Prints and other non-original goods. If you are a consumer in the EU/EEA, you may have a statutory right to withdraw from a distance purchase within 14 days of receiving the goods, unless an exception applies. To start a return, send an email with your order details. Goods must be returned unused and in suitable condition; return shipping is at the buyer’s expense unless the law requires otherwise or the item was damaged or incorrect.

Original artworks. Original one-of-a-kind works are often exempt from the statutory cooling-off right where they are clearly personalised or unique and that exemption is lawfully applied. If you believe there is a defect, damage in transit, or a fulfilment error, contact us promptly with photos — we will always try to make it right. Custom commissions, once accepted, follow the terms agreed for that commission.

5. Contact

Studio: Ivan Douwes, Netherlands.
Send an email.
For imprint details such as a full postal address, Chamber of Commerce (KvK) number, or VAT (BTW) number, ask via the contact form — we will provide what applies to this studio.